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Customer Support Representative for Broadband ISP m/f
ROLE
• Deliver an outstanding customer service experience as the face of Clearwire Broadband, through Web based and telephone interaction.
• Dealing with customer enquiries by telephone and email etc. in a friendly, responsive and efficient manner
• Consistent customer focus to ensure that absolute ownership is assumed during every customer contact
• Ensure that the highest levels of quality and honesty are maintained through adherence to agreed processes and Service Level Agreements
• Proactively seek ways to improve both your own and your teams standards of customer service delivery
• Active engagement in your approach to ongoing learning to ensure that you are sufficiently knowledgeable to excel in the role
• Participate as an enthusiastic and supporting member of a highly focused customer service team
http://www.easy-cv.com/emploi/offre/gem0/4113/
Jour de l'annonce : Mardi 17 juin 2008
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